Scaling Compassion: How Renova Health & SUPERWISE Are Humanizing AI in Chronic Care
Blending real-time data, intelligent systems, and personalized engagement to deliver the right care, at the right time, for the right patient, without losing the human touch.
The Challenge
Renova Health partners with physician groups and Accountable Care Organizations (ACOs) to deliver compassionate, AI-augmented chronic care. Their Chronic Care Managers (CCMs) work directly with patients managing complex conditions, where every interaction matters.
The challenge: How do you use AI to help CCMs provide better care without losing the human touch that patients need? How do you ensure AI recommendations are evidence-based, HIPAA-compliant, and never expose protected health information?
The Solution
SUPERWISE provides the governance layer that makes AI trustworthy in healthcare
AI That Augments Human Care
SUPERWISE enables Renova Health to deploy AI assistants that help CCMs with evidence-based recommendations, while ensuring every AI interaction maintains the compassion patients expect.
- Real-time patient data integration
- Evidence-based care recommendations
- HIPAA-compliant AI interactions
Complete Governance & Compliance
Every AI decision is logged, every PHI interaction is protected, and every recommendation can be traced back to its source for regulatory compliance.
- Audit trails for every AI decision
- Guardrails preventing PHI exposure
- Integrated EHR connectivity
The Results
Delivering measurable outcomes while preserving what matters most
Evidence-Based Support
Equipped Chronic Care Managers with AI-driven insights
Right Care, Right Time
Personalized engagement for each patient
Human Touch Preserved
AI augments, never replaces, human compassion
Full Compliance
HIPAA-compliant AI governance throughout
SUPERWISE allows us to bring the power of AI to chronic care management while maintaining the human connection our patients need. It's not about replacing our CCMs, it's about equipping them with the right information at the right time.Renova Health Leadership
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