Symptom Assessment AI: Intelligent Patient Triage
A conversational triage assistant that helps patients describe symptoms in natural language and receive clear, safe, and structured care-level guidance.
Built-in PHI detection and policy enforcement ensures every interaction remains medically responsible and compliant.
The Healthcare Triage Challenge
Healthcare systems worldwide are overwhelmed. Patients often struggle to determine whether their symptoms require urgent attention, a general visit, or simple self-care.
of ER visits are avoidable with proper triage
wasted on inappropriate care choices
costs from delayed treatment
SUPERWISE® Agent Workflow
A governed, explainable three-step process from input to recommendation
Patient Input Collection
Patients describe symptoms naturally in their own words.
Safety & PHI Screening
Automatic detection of names, addresses, SSNs, phone numbers with processing stops if PHI detected.
Symptom Interpretation
Identification of severity, onset, timeline, aggravating factors, body system, and red flags.
Care-Level Classification
Every assessment includes clear rationales and safety disclaimers
Emergency Care
Life-threatening or rapidly worsening symptoms requiring immediate attention.
General Medical Care
Requires evaluation by a clinician within a reasonable timeframe.
Routine / Self-Care
Minor symptoms manageable at home with guidance.
SUPERWISE® Governance & Safety
Every interaction is governed to ensure safe, compliant, and explainable triage recommendations.
- Safe — Guardrails prevent unsafe medical advice
- Compliant — Detects PHI/PII before processing
- Explainable — Transparent reasoning and outputs
- Governed — Strict policies and escalation rules
- Observable — Performance dashboards and audits
- Scalable — Extendable multi-agent workflows
Business Impact
Healthcare Providers
Reduce triage burden, improve operational flow, reduce unnecessary ER visits.
Digital Health Startups
Embed safe triage into products, build enterprise trust, differentiate in market.
Health Insurers
Direct members to cost-effective care, reduce avoidable claims.
Virtual Care Orgs
Pre-structured patient info for faster digital consultations.
See Symptom Assessment in Action
Build a fully guarded, HIPAA-ready AI symptom checker in minutes with real-time PII detection.
Technology Stack
Built with modern, healthcare-ready technologies
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